Norton 360 some products nopt updating

10 Jan

Very disappointed again with the lack of testing after this happened about 5 years ago with Norton. After uninstaliing was ok, after reinstall was frozen again. Cost me several hours and an IT guy in my house for 2 hours. Norton starts, but randomly disappears/reappears from the taskbar.yes I uninstalled norton completely and had to install avg free :/ operating details? The interface cannot be opened, it causes a freeze of the system.Did you have newest Norton version prior to the update? Yesterday I installed only adobe flash player update and java update.

Hi @John MV, Thanks for reporting an issue in Norton Community Forums. Could you please help us with Full Memory dump for investigation?

And thanks to Sunil_GA from Norton too for admitting that it is indeed an issue caused by the Norton software.

Even before finding this thread I had uninstalled Norton.

Uninstalling Norton using the NRn R program fixes it until it then does the latest Norton Live update which breaks it again. System Type x64-based PC Processor Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s) BIOS Version/Date American Megatrends Inc. Did a Remove Only with NRn R and everything worked again.

Have been running System Restore, NRn R all day fixing the problem, then installing Microsoft Security Essentials to keep customers protected until Norton sort their faulty update out. P1.10, 03/03/2011 SMBIOS Version 2.7 Windows Directory C:\Windows System Directory C:\Windows\system32 Boot Device \Device\Harddisk Volume1 Hardware Abstraction Layer Version = "6.1.7601.17514" Installed Physical Memory (RAM) 8.00 GB Total Physical Memory 7.98 GB Available Physical Memory 5.58 GB Total Virtual Memory 16.0 GB Available Virtual Memory 13.2 GB Page File Space 7.98 GB Page File C:\I did a manual Norton update this morning on my Win 7 PC and it promptly froze everything. Downloaded the latest installer and tried a new install.